Our role

Vision
As a part of the transport portfolio, we share a common vision as defined in the Transport Integration Act 2010:

“To meet the aspirations of Victorians for an integrated and sustainable transport system that contributes to an inclusive, prosperous and environmentally responsible state”.

Purpose
VicTrack enhances Victoria's rail transport assets to safely connect people, places and opportunities.

Mission
To protect and grow our rail transport assets and drive reinvestment to service Victorians now and into the future.

Values 
Professional
We make decisions with integrity and respect. By behaving professionally and ethically we win the trust of our colleagues, stakeholders and customers. 

Collaborate
We collaborate to get things done efficiently and effectively. We have greater opportunity through leveraging our collective knowledge, building stronger bonds and respecting each other.

Achieve 
We perform our roles with integrity and skill. We hold ourselves accountable for delivering what is needed and own both our successes and mistakes. 

Innovate 
We embrace all new ideas that bring about change that adds value. We become more efficient, effective and competitive.

VicTrack is a state-owned organisation with an independent Board that oversees our performance. We are the owners of Victoria’s transport assets, and act as administrators of Rolling Stock Holdings, which holds all classes of rolling stock.

We work alongside our transport partners, Department of Transport and Planning, Metro, Yarra Trams, and V/Line, – to support the Victorian Government’s transport agenda.

We report to the Treasurer, the Minister for Transport Infrastructure and the Minister for Public and Active Transport and work closely with a wide range of government departments, agencies, authorities, and the community.

Land, infrastructure, telecommunications networks and rolling stock for tram and metropolitan and regional train services are leased to the Department of Transport and Planning. The department in turn operates public transport services via franchise agreements with transport operators.

The franchise agreements determine the allocation of transport assets to transport operators— Metro, V/Line and Yarra Trams who deliver public transport services and manage the assets. Assets not in use for transport remain under VicTrack’s management. We seek to commercialise those assets and re-invest the proceeds for transport purposes. 

Click on the image below to view a diagram showing our franchisee structure.

Victoria’s Transport Integration Act 2010 sets out the objectives for each transport sector agency. As the asset owners, our role is to manage the assets in a manner consistent with transport system objectives.

Our main functions include:

• delivering telecommunication services and network infrastructure that supports public transport
  
  
• managing land set aside for transport purposes, including the development and sale of land no longer required for transport
  
  
• delivering project management and civil engineering services for rail infrastructure upgrades
  
  
• managing transport facilities and assets, including the open access Dynon Rail Freight Terminal, heritage buildings and environmental preservation.
  
   

Our business is made up of three specialist delivery groups - Property, Telecommunications and Project Delivery - backed by a full range of support services including Finance, Legal, Procurement, Safety and Communications and Engagement.  

Telecommunications
As a licensed telecommunications provider with network infrastructure spanning the state, we provide a full suite of telecommunications services to the transport sector. Our networks act as the backbone for public transport customer information, myki ticketing, driver communications and other network critical systems, such as signalling. We also provide 24-hour network monitoring, as well as planned and emergency repair and maintenance to ensure the highest standards of reliability for the transport system.

Property
As land owners, our role is to ensure our transport land best serves the sector and Victorian communities. With vast land parcels across the state and air rights throughout the public transport corridor, we work across all matters impacting on transport land, including land sales and acquisition, property development, commercial leasing, land use and access, infrastructure and facilities management and heritage and environmental preservation.

Project delivery
Whether we’re actively upgrading the infrastructure or working alongside Victoria’s major transport initiatives, our Project Delivery Group provides expertise across all disciplines that impact rail land, infrastructure and telecommunications networks. Our services include project management and project delivery in both civil engineering and telecommunications projects – as well as safety and technical services.