The Freedom of Information Act 1982 (FOI Act) gives members of the community an enforceable right to information held by the government.
VicTrack supports this right by:
- Making information about the VicTrack's operations available to the public
- Making all rules and information about practices available to those affected by them
- Facilitating a general right-of-access to documents held by VicTrack (This access is limited only by the proper application exceptions and exemptions provided for under the FOI Act).
- Delivering an efficient, timely and reasonably-costed process for disclosing information.
The FOI Officer for VicTrack can be contacted via email or by phoning (03) 9619 1111. A fee of $30.60 should accompany any request. You do not need to make a FOI request to access former employee records. Read more below.
Part II Information Statement
The FOI Part II Information Statement outlines Victorian Rail Track Corporation (VicTrack)’s role, and makes it easy to find information about VicTrack’s key services and functions. It sets out what information is available to the public, and reduces the need for you to submit requests under the Freedom of Information (FOI) Act 1982.
FOI Statement 1 - Organisation and functions
As the State’s public transport asset owner, VicTrack holds a diverse portfolio of property, rail and telecommunications assets. We are a statutory corporation established under the Transport Integration Act 2010, and a state-owned enterprise with an independent Board, which reports to both the Minister for Public Transport and the Treasurer.
Since we began in 1997, we’ve remained largely self-funded as the owner of Victoria’s railway land and associated infrastructure, and much of its rolling stock via Rolling Stock Holdings. Our assets are primarily leased via the Department of Transport to Victoria’s rail and tram operators, who are responsible for public transport services and ongoing management of the assets. The telecommunications infrastructure that underpins our transport network is operated by VicTrack and leveraged to deliver telecommunications services to other government agencies. Information relating to VicTrack’s organisation and function can be found at various locations, including this website and online publications.
FOI Statement 2 - Categories of documents and document types
VicTrack creates a large number of documents and records in the course of its work. VicTrack uses HP Content Manager (HPCM) to classify, store, access and manage its records.
VicTrack’s records are organised in HPCM by subject and type (document, contract, enquiry, etc.), and filed by business unit and subject matter. They are managed in accordance with
VicTrack’s record management policy, and standards issued by the Public Records Office of Victoria under the Public Records Act 1973.
Some categories of records/files include:
- policies, procedures and standards
- briefings and reports
- financial records
- photographs, images, and multimedia objects
- maps and plans.
- annual reports
VicTrack also holds former employees’ records. You do not ordinarily need to make an FOI request to access these records. Please contact People and Culture in the first instance and they will forward your request to the appropriate person.
FOI Statement 3 – FOI arrangements
Under the FOI Act, you have the right to request information and access documents about your personal affairs and the activities of VicTrack. Access to documents may be obtained through a written request to the Freedom of Information Officer as detailed in s17 of the Freedom of Information Act 1982. The request must:
- be in writing
- identify as clearly as possible which document is being requested
- be accompanied by the appropriate application fee ($30.10), which may be waived in certain circumstances.
Requests should be submitted to:
The Freedom of Information Officer
GPO Box 1681
Melbourne Victoria 3001
FOI Statements 4, 5 and 6 – Publications (including rules, policies and procedures and reports)
VicTrack publishes a wide range of information on this website. produces a range of research, statistics and reports, many of which can be found on this website. Additional information, specified by Financial Reporting Direction 22C, is available on request to relevant Ministers, Members of Parliament and the public (subject to FOI requirements, if applicable).
Location of information relating to VicTrack
VicTrack structure and core functions
VicTrack Annual Report
How VicTrack is complying with FOI obligations (read page 37 of our Annual Report)
General information on lodging requests
Whole of Victorian Government FOI web resource