Introduction

All potential suppliers need to register in our system called Zycus. VicTrack uses this system for all quotes, tenders and expressions of interest.

It does not cost anything to register, and we recommend using Chrome or Firefox when using Zycus.


Steps

• Register at https://zsn.zycus.com/guest/genericRegister/VIC422  
  
  
• Enter your email address and a password.
  
  
• Go to your email inbox and find the Zycus confirmation email (check your junk mail if you don’t see the email).
  
  
• Click on the link and fill in the required account details.
  
  
• Complete your company profile and tax information. You must agree to the Commitment to the Victorian State Government Supplier Code of Conduct. (You have the option to fill in your company details at a later stage.)
  
  
• Once you have completed the registration process, you will be redirected to https://zsn.zycus.com/guest. You can then log in to view your dashboard. Please see step 3 for how to see VicTrack events.
  
  
• Bookmark this page https://zsn.zycus.com/guest for future reference.
  
  
  

Support

Read the Zycus userguide to learn more about the system or read the help section in Zycus.

Email tech-support@zycus.com for additional support, and mention VicTrack in the email.

Introduction

VicTrack uses a third party service called Avetta to check that our potential suppliers are:

• financially viable
• qualified to do the work
• have appropriate safety credentials.

   

In short, Avetta prequalifies suppliers on our behalf. The depth of process and any costs for prequalification depends on the level of risk related to your work or service.

Steps

• Find the registration link in your invitation letter
• Register and select the VicTrack site your company is performing work on
• Complete Open Tasks: Prequalify to work with us as outlined in the Avetta system.
• Compliance: Achieve “Complete” status as outlined in the Avetta system.

Q&A

Q. We have registered and added VicTrack as a connection in Avetta. Do we have to complete payment to be able to upload documents?

A. Yes, payment must be completed before documents can be submitted.

Support

For general enquiries send an email to apacsupport@avetta.com or call 1800 502 142

For registration enquiries send an email to registrations@avetta.com  or call 1800 502 142

Once you have registered on Zycus, you can watch out for quotes, tenders or EOIs that we have advertised.

There are two ways to do this:

1. Log in to Zycus and see what we currently have advertised. 

• Go to the left hand navigation menu.
• Click on 'My Events'.
• Select 'View Sourcing Events'.
• Select 'VicTrack'.
  

2. Wait for email notifications from Zycus to alert you of new quotes, tenders or EOIs that we have advertised.


Please see step 4 for how to respond to ads.