The sourcing and selection of suppliers typically involves a number of stages, including (but not limited to):

1. Identifying VicTrack's need for goods or services
2. Inviting suppliers to quote/ submit a proposal or tender
3. Assessing suppliers based on a range of criteria, including (but not limited to) 


a. Best value for money over the duration of the contract
b. Quality and performance
c. Timeliness, reliability and capacity to supply
d. Innovation and contribution to VicTrack’s competitive position
e. Social and environmental performance
f. Health and Safety considerations
g. Commercial risk

 

How we engage with suppliers depends on the complexity of the procurement being undertaken and the nature of the marketplace.

 

We moved to a new electronic procurement platform on 24 June 2019.

The new platform is called Zycus Supplier Network (ZSN) and it is a cloud-based sourcing portal.

ZSN has streamlined our procurement process and improves the way we engage with existing and new suppliers.

ZSN is now where you engage with VicTrack for quotes, tenders and Expressions of Interest (EOIs).

You must register as a potential VicTrack supplier in ZSN to submit a tender, EOI or quote.

All requests for tenders and EOIs are advertised on the Buying for Victoria Portal. You must submit your tender, EOI or quote to VicTrack through ZSN.

 

 

Step 1: Go to the registration page

Step 2: Enter your email address and a password

Step 3: Check your email inbox for an email from Zycus confirming your registration (please read the FAQs if you did not receive the confirmation email)

Step 4: Click on the link in the confirmation email and fill in the required account details including your company name and contact information.

Step 5: Complete your company profile and tax information. You must agree to the Commitment to the Victorian State Government Supplier Code of Conduct. (You have the option to fill in your company details at a later stage.)

Step 6: Once completed, you will be redirected to https://zsn.zycus.com/guest. Log in to view your dashboard.

How to see VicTrack sourcing events

• Log into ZSN
• Go to the left hand navigation menu
• Click on 'My Events'
• Select 'View Sourcing Events'
• Select 'VicTrack'

 

You will then be successfully registered as a potential supplier for VicTrack.

 

 

Why has VicTrack implemented a new eSourcing platform?

To significantly improve the way we engage with our suppliers through a streamlined cloud-based platform.

 

What do I need to start engaging with VicTrack using ZSN?

You need a valid email address and internet connection to register with ZSN.

Do I need special software?

You don’t need to download any software. You can access ZSN through any browser, although Firefox and Google Chrome are recommended.

What does it cost?

It doesn’t cost anything to use the ZSN.

How can I learn about using the ZSN portal?

Read the ZSN user guide for detailed information. There are videos and online support in the Help section of ZSN.

 

How can I get help with ZSN?

If the Help section on the ZSN portal doesn’t answer your queries, please email tech-support@zycus.com and mention VicTrack in the email.

 

I registered for the ZSN but did not receive the confirmation email.

Please try the following if you did not receive the confirmation email from Zycus.

Check your spam or junk folder. You might need to ask your IT team to whitelist the Zycus domain: automail.zycus.com and IP: 207.211.63.183.

If there’s still no email, go back to the registration page link in step 1 – click on Resend activation link to try again

If you still haven’t received it, email tech-support@zycus.com to get help.